Payment Policy
At Chronveil, we aim to make your shopping experience smooth, secure, and reliable. This Payment Policy explains the accepted payment methods, how payments are processed, and how we protect your financial information. By placing an order on our website, you agree to the terms outlined below.
Accepted Payment Methods
We accept several safe and reliable payment methods to ensure convenience for all our customers. The following options may be available at checkout:
Credit and Debit Cards – Visa, MasterCard, American Express, and other major cards.
Digital Wallets (if available) – Such as Google Pay.
Other Methods – Occasionally, we may introduce additional region-specific or promotional payment options.
All available methods will be displayed clearly during checkout.
Currency and Pricing
All prices displayed on our website are in U.S. Dollars (USD) unless stated otherwise.
Prices include applicable taxes where required by law, but shipping charges, customs duties, or import taxes may be added depending on your delivery location.
Before finalizing your order, you will see a complete breakdown of the total amount, including any additional costs.
Payment Processing
Once your order is placed, the payment will be processed securely through our authorized payment gateway.
We use encrypted SSL connections and verified third-party processors to ensure that all financial data remains private and protected from unauthorized access.
In most cases, payment is captured immediately upon order placement.
If, for any reason, your payment cannot be processed (for example, insufficient funds or verification issues), the order will not be confirmed until the issue is resolved.
You will receive a confirmation email after a successful payment and order submission.
Payment Security
We take data protection and transaction security very seriously.
Our website uses Secure Socket Layer (SSL) encryption on all payment pages.
We do not store or have direct access to your complete credit or debit card details.
Payments are handled only through PCI-DSS-compliant gateways that meet international security standards.
Your sensitive information, including payment details, is transmitted securely and never shared with unauthorized parties.
Authorization and Verification
To protect against fraud, your payment information may be subject to authorization and verification by the payment provider.
If additional verification is needed, our team may contact you to confirm your identity or billing information before the order is processed.
Chronveil reserves the right to cancel or hold any order if fraudulent or suspicious activity is detected during payment verification.
Order Confirmation
After successful payment, you will receive an order confirmation via email.
This email will include a summary of your purchase, the total amount charged, and the order number for your reference.
If you do not receive an order confirmation within a few minutes after completing payment, please check your spam folder or contact us immediately.
Payment Errors or Failed Transactions
If your payment fails during checkout, please verify that:
Your card information is correct.
You have sufficient funds available.
Your bank or card provider is not blocking online transactions.
If the issue continues, please contact your payment provider or reach out to our support team at help@chronveil.shop for assistance.
Please do not attempt multiple payments for the same order unless instructed by our team.
Partial or Overpayment
In rare cases where an overpayment or duplicate charge occurs, we will immediately verify the transaction and issue a refund for the excess amount to the original payment method.
If an order requires partial payment for a custom or pre-order item, the balance due will be clearly communicated before shipment.
Payment Disputes
If you believe there has been an unauthorized charge or payment issue, please contact us directly before filing a dispute with your bank or payment provider.
We will investigate the issue and provide a clear resolution as quickly as possible.
Filing a chargeback without contacting us may delay the resolution process, so we strongly encourage customers to reach out to our support team first.
Taxes and Duties
All applicable taxes will be displayed at checkout.
If your order is shipped internationally, customs duties, import taxes, or handling fees may apply depending on your country’s regulations.
These charges are not collected or controlled by Chronveil and must be paid by the recipient upon delivery.
We recommend checking with your local customs office for more details about any additional fees before placing an order.
Changes to This Policy
We may update or revise this Payment Policy from time to time to reflect new regulations, payment options, or business practices.
Any updates will be posted on this page with the revised date clearly mentioned.
By continuing to use our website after such updates, you agree to the new terms of the Payment Policy.
Contact Information
If you have any questions or concerns regarding payments or billing, please reach out to our support team.
We are happy to assist you with any issues related to transactions or orders.
Business Details
Business Name: Chronveil
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (308) 137-7513
Business Email: help@chronveil.shop
Business Address: 201 S Cameron Ave, Callaway Nebraska 68825, United States