Privacy Policy
At Chronveil, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with us in any way. Our goal is to be transparent about how your data is handled and to ensure that you feel secure when shopping with us.
By using our website or providing information to us, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect only the information necessary to process orders, provide customer support, and improve your shopping experience. This may include:
a. Personal Information:
When you place an order or contact us, we may collect details such as your name, email address, phone number, billing and shipping address, and payment information.
Account or Signup Not Required:
You are not required to create an account or sign up to browse or make a purchase on our website. You can complete your order as a guest. However, if you choose to create an account voluntarily, it may help you track orders and store shipping details for future convenience.
b. Non-Personal Information:
We may automatically collect technical data such as your browser type, IP address, device type, and browsing behavior using cookies or similar technologies. This information helps us improve our website’s performance and user experience.
c. Communication Information:
If you contact us through email or forms on our website, we may keep a record of those communications to provide support and maintain service quality.
How We Use Your Information
We use your information strictly for legitimate and service-related purposes, such as:
Processing and fulfilling your orders.
Communicating order confirmations, shipping updates, or inquiries.
Responding to your questions or support requests.
Improving website performance and customer experience.
Sending you updates or offers (only if you’ve opted in).
Preventing fraud and ensuring site security.
We do not sell, rent, or trade your personal data with any third parties.
Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember preferences, understand visitor activity, and enhance website performance.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some website functions, such as adding products to your cart or completing a checkout.
Data Sharing and Third Parties
We only share your information with trusted third parties that help us operate our business — for example:
Payment processors: To securely complete transactions.
Shipping carriers: To deliver your orders.
Website analytics tools: To understand site usage and improve usability.
Each third-party partner is bound by confidentiality and data protection obligations. They are not allowed to use your information for any purpose other than providing their specific service to Chronveil.
We do not share your data for marketing purposes with external companies.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
Once your data is no longer required, it is safely deleted or anonymized.
If you wish to have your personal data removed, you may contact us at any time using the details provided below.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, unauthorized access, or disclosure.
While no online system can guarantee complete security, we continuously review our practices to ensure your data is protected with up-to-date measures.
All transactions made through our website are processed via secure, encrypted connections (SSL) to protect your financial information.
Your Rights and Choices
You have the right to:
Access and review the personal data we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your personal data where applicable.
Withdraw consent from receiving marketing communications.
To exercise any of these rights, please contact us at help@chronveil.shop. We will review and respond to all valid requests in accordance with applicable data protection laws.
Email and Marketing Preferences
If you choose to subscribe to our mailing list, we may send you updates about new collections, product information, or store announcements.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
We will never send you promotional messages without your consent.
Links to Other Websites
Our website may contain links to external websites operated by third parties.
Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal data.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on this page, with the date of revision clearly mentioned.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have any questions or concerns about our Privacy Policy or data practices, you can reach us using the contact details below.
We will do our best to address your inquiry promptly and thoroughly.
Business Details
Business Name: Chronveil
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (308) 137-7513
Business Email: help@chronveil.shop
Business Address: 201 S Cameron Ave, Callaway Nebraska 68825, United States